At OMC Power, we strive to provide the best services to our customers. However, we understand that there may be situations requiring cancellations or refunds. Please read our policy below carefully:
1. Cancellation Policy
- Cancellation Timeframe: You may request a cancellation of your subscription within 48 hours of purchase by submitting a written request to the OMC office or plant.
- Unused Services: Cancellations are eligible only if the subscription remains unused. OMC will validate service usage before processing any cancellation requests.
2. Refund Policy
- Eligibility for Refunds: Refunds are applicable only for unused subscriptions and cancellations requested within the 48 hrs.
- Refund Process:
• Once your cancellation is approved, we will initiate the refund to your original payment method.
• Please note that refunds may take 7-10 business days to reflect, depending on your bank or payment gateway.
- Processing Delays: If your refund is delayed, please check with your bank or contact us at info@omcpower.com for assistance.
3. Shipping Items (if applicable)
For returns involving physical items:
- Please ensure the item is shipped using a trackable service or with shipping insurance, particularly for items over ₹1,000.
- OMC Power is not liable for items lost or damaged during transit.
4. Important Notes
- Refunds and cancellations are subject to OMC Power's sole discretion after validating your request and verifying compliance with the terms mentioned above.
- For further queries or assistance, feel free to contact us at info@omcpower.com.
By using our services, you agree to the terms of this Refund & Cancellation Policy.